Support

EREADER SUPPORT
2LP BOOKSHOP offers ebooks in two formats: ePub and Kindle. Both formats automatically flows the text from page to page, and allows you to easily change the font size for easier viewing. Since most eReaders will not allow you to upload DRM-protected ebooks, our ebooks are DRM-free.

The ePub format is an open standard that is maintained by the International Digital Publishing Forum (IDPF), a global trade and standards organization. ePubs can be read on a variety of devices. You can read them on your computer using reader software (we recommend using Adobe Digital Edition); on Apple iOS and Android devices (tablets such as iPad and Samsung Galaxy Tablet, and mobile devices such as iPhone and Samsung), and readers such as Kobo and Barnes & Noble’s Nook. Since Amazon’s Kindle is proprietary, you can only upload a Kindle-format ebook, which is why we also offer our books in Mobi format.

Digital Restrictions Management (DRM) is a practice of copyright protection that prevents unauthorized redistribution of digital media, and restricts the ways consumers can copy content they’ve purchased. eBooks are usually limited to be used on a certain number of reading devices, and some publishers prevent any copying or printing. Vendors like Amazon, Barnes & Noble and Kobo have their customers tightly locked into their authorized distribution channels, and will not let them freely download and share their ebooks with others, nor will they let customers upload DRM ebooks from other vendors onto their device. DRM tends to annoy everyone, as it often makes ebooks harder to purchase, transfer between devices, and save for the future. What publishers don’t seem to understand is that DRM implies a lack of trust. All customers are considered thieves and must be treated accordingly. As a result, DRM-ebooks are frequently circumvented–there are plenty of hacks and cracks on the Web–but we want people to easily access our books, which is why our eBooks are DRM-free.

Why? We think of it this way: When you buy a print book, you can read it, lend it to someone, give it away, or even sell it. Because of the nature of eBooks, you cannot and should not sell someone else’s ebook – that’s a big no-no – and anyone who does so deserves to be sued. However, lending or giving a book to someone, which has been going on since the creation of books, has not bankrupt publishing companies. So it’s absurd to prevent customers from doing the same with ebooks. Simply put, locking out a customer who buys DRM-locked content is forcing them to be locked into the supplier who supports that type of DRM. People should be able to read their ebooks on multiple devices of their choosing, and also be able to lend their ebooks to friends without being treated as criminals. It’s crazy, and we don’t want to have any parts of that!

When you look at this whole ebook thing, it can become quite confusing. Most people only know how to buy a book on Amazon, Kobo, Barnes & Noble or iTunes; with just one click, it just magically shows up on their device, so there’s no need for one to be technically savvy. Since you’re purchasing an ebook outside these ecosystems, we’ve provided basic step-by-step instructions to help our customers “sideload” their ePub or Mobi (Kindle) files onto their respective devices, which we hope will be helpful in delivering you your ebook in a timely fashion. We intentionally skipped the Dropbox-Cloud routes simply because we’ve found the instructions either inconsistent or not clear (I’ll share with you another time my frustration in trying to use the Dropbox and Cloud for my Amazon Fire). FYI, “sideloading” typically refers to the installation of an application or file transfer to a device via USB, Bluetooth, WiFi or by using a memory card, in some cases bypassing the “official” application-distribution method, but it’s really the only way you can install ePubs or Mobi files onto your device. Interestingly, in recent years, a number of eReader vendors have “officially” adopted some of these installation techniques.

This service goes beyond what most booksellers provide, so please understand that we cannot field technical questions regarding uploading and transferring books to eReaders and tablets, and have indicated this throughout our website. However, if you have any questions, advice, corrections or suggestions, please feel free to contact us.

Enjoy your ebook and happy reading!

— Gabrielle David
Publisher

2LP BOOKSHOP does not provide customer service onto how to install, upload or transfer books on your tablets, cell phones and eReaders. We recommend that you consult with the customer service associated with your device if you require additional help.

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